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Office of the Chief Financial Officer



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Frequently Asked Questions

Agencies want to know:

How long does it take to expedite voucher payments?

The Vendor Information Center provides next day checks only in emergency situations. An emergency situation is considered a situation where there is a need for personal services for citizens that may not be provided; travel reservations; very delinquent vendor payments; services for special needs; and court ordered payments.


How long does it take for a check to be processed once a schedule for expedited payment is forwarded to the Vendor Information Center?

The Vendor Information Center cannot guarantee a payment date for check release, but an estimated date can be given. In order to obtain a tentative date, a detailed description of your request must be provided to the Center.


How are requests for vendor payment expedites considered?

The Center forecast's vendor payment needs two weeks in advance. Agencies are asked to make a written request in advance to allow time to include emergency payments. There is a very small daily budget for any payments not requested by the agency in advance. New daily requests must be considered, and these requests depend on the urgency as compared to urgencies throughout the District daily or weekly. Daily urgencies include court orders, impress funds, feeder system payrolls, citizen refunds and others.


Does my vendor have any pending payments?

Once your agency receives the invoice(s) and has entered its voucher into the System of Accounting and Reporting (SOAR) (will link to information about SOAR) for payment, any pending payment and payment release date information will be given.


How can our agency send the Vendor Information Center change of address information?

The Office of the Chief Financial Officer's Office of Financial Operations and Systems maintains the Vendor database. Please forward all change of address information to their office, located at 810 First Street, NE, Suite 200, Washington, DC 20002. You can also send your information by fax at (202) 442-8201. For more information, please contact the Office of Financial Operations and Systems at (202) 442-8326/8327.