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<b>Brochures</b>
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<b>CURRENT</b>
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<FONT size="2" face="ARIAL"><a href="brouchures/Collections_Process_Fact_Sheet.pdf" target="win1" class="red">Understanding the Collection Process*</a><BR></FONT>
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<FONT size="2" face="ARIAL"><a href="brouchures/CSA_Fact_Sheet.pdf" target="win1" class="red">Customer Service Administration*</a><BR></FONT>
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<FONT size="2" face="ARIAL"><a href="brouchures/EITC_Fact_Sheet.pdf" target="win1" class="red">DC Earned Income Tax Credit*</a><BR></FONT>
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<FONT size="2" face="ARIAL"><a href="brouchures/PRO_Fact_Sheet.pdf" target="win1" class="red">Problem Resolution Office*</a><BR></FONT>
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<FONT size="2" face="ARIAL"><a href="brouchures/RPTA_Brochure.pdf" target="win1" class="red">Real Property Tax Administration*</a><BR></FONT>
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<FONT size="2" face="ARIAL"><a href="brouchures/Tax_Appeals_Fact_Sheet.pdf" target="win1" class="red">Office of Tax Appeals*</a><BR></FONT>
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<FONT size="2" face="ARIAL"><a href="brouchures/Tax_Sale_Fact_Sheet.pdf" target="win1" class="red">Annual Tax Sale Process & Procedures*</a><BR></FONT>
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